25 ago
|
Triumphs of Talent
|
Comunidad de Madrid
25 ago
Triumphs of Talent
Comunidad de Madrid
Are you experienced in Customer Success, Account Management, Ad Operations, or Digital Advertising and fluent in French? Join our team and help clients maximize the success of their advertising campaigns!
The Ad Success Representative role combines Account Management, Customer Success, and Ad Operations within the digital advertising space.
You will act as the primary point of contact between client partners and internal Ad Operations teams, ensuring campaigns are executed successfully while delivering an excellent client experience.
Success in This Role
Manage a portfolio of client accounts and build strong relationships through regular business reviews and strategic recommendations.
Coordinate with Ad Operations to ensure campaigns are launched, monitored, and optimized efficiently.
Analyze campaign performance data, identify trends, and provide actionable insights to improve results.
Support Direct IO, Programmatic, and Self-Serve advertising campaigns while ensuring operational excellence.
Collaborate with Product, Marketing, and Engineering teams to improve processes and enhance customer experience.
Help develop standardized workflows and contribute to knowledge-sharing initiatives.
3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role
Experience with Salesforce, Excel/Google Sheets, Slack, and customer support tools
Strong analytical, communication, and problem-solving skills
Experience in Digital Advertising / AdTech is highly preferred
Professional proficiency in French is mandatory
Must be available to join immediately
Success will be measured by:
Quality and accuracy of campaign execution
Timely issue resolution and operational efficiency
Ability to manage multiple client accounts while delivering strategic value
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📌 Customer Success, Account Management, Ad Operations, (Comunidad de Madrid)
🏢 Triumphs of Talent
📍 Comunidad de Madrid