Olala! is a integral hospitality and real estate group delivering smart, design-forward accommodations.We seek a Customer Service Agent in Barcelona to manage guest communications across phone, WhatsApp, email, and OTA messaging, ensuring smooth pre-arrival, in-stay, and post-stay experiences. You will handle calls, coordinate check-in/out, resolve issues, and upsell services while using PMS platforms like Guesty, Opera Cloud or Cloudbeds.
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