Purpose of job Amazon is seeking an experienced Base Build Maintenance (BBM) Manager to lead our maintenance operations team within AMOC (Amazon Maintenance Operation Center) This pivotal role will orchestrate maintenance activities across our worldwide portfolio of buildings and cold rooms from our central operations center, focusing on monitoring and predicting performance issues while planning maintenance activities and reacting to customer issues. The successful candidate will drive the BBM business strategy, lead a team of specialists, and drive continuous improvement in our processes. Key job responsibilities Support the development and own the BBM and Refrigeration business strategies, setting a vision, roles and responsibilities, and clear goals for the team.

Recruit, build, inspire, and motivate a team of escalation specialists, Refrigeration Specialist's, schedulers, and junior managers operating across multiple time zones. Lead a robust meeting structure including daily stand‐ups, shift handovers, and weekly business reviews to ensure seamless operational coverage, drive team alignment, and maintain high‐energy performance across all time zones Establish and oversee ticket management processes, including SLA compliance monitoring, queue management,



and escalation protocols Design and optimize end‐to‐end digital maintenance systems for remote monitoring of building infrastructure and cold rooms, including standardized workflows, documentation procedures, compliance tracking, and performance metrics Develop and track KPIs specific to remote maintenance operations effectiveness Basic Qualifications Bachelors degree or above in Engineering (any domain), Operations, Business Administration, or a related field Experience in facilities management Knowledge of generic mechanical room infrastructure such as chillers, cooler units, and fan controls Experience in stakeholder management and communication management Professional Engineering registration, or experience in facilities management, office management, corporate administrative services, or hospitality management Masters degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or a GSEC (GIAC Security Essentials) or Security+ and experience applying machine learning algorithms to find business‐critical patterns in operational data Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Company Amazon Spain

Fulfillment, S.L.

📌 AMOC Area Maintenance Manager, AMOC Area Maintenance Manager (Barcelona)
🏢 Amazon
📍 Barcelona