The Boutique Manager is responsible for leading and managing all operations of the Montblanc boutique, ensuring exceptional customer experience and the achievement of sales and profitability targets. Sales Management and Objectives:

Develop and implement strategies to achieve and exceed the boutique's sales and KPIs targets.
Manage the boutique's budget and control expenses.
Ensuring the growth of the customer database and improve its quality.
Ensure that every customer receives personalized and high-quality service, creating a memorable shopping experience.
Team Management:

Recruit, train, and develop a highly motivated and competent sales team.
Set clear performance objectives and provide regular feedback.
MKT, Product Management and Visual Merchandising:

Design and enhance marketing initiatives aligned with the boutique's needs, in collaboration with the Retail and Marketing departments.
Develop a deep understanding of inventory through rigorous analysis of sales performance, focusing on sales and profitability.
Oversee the visual presentation of the boutique, ensuring it aligns with Montblanc brand standards.




Prepare sales reports and other management reports as needed.
Regularly communicate boutique performance to management.

Demonstrable experience of at least 3-5 years in sales management within the luxury sector, preferably in a high-end boutique.
Experience in managing a P&L; (Profit and Loss) and budgeting.
Excellent leadership and team management skills, with a proven ability to motivate and develop staff.
In-depth knowledge of Luxury Sector (products and market trends), with a particular focus on the Writing instruments, Watchmaking or Leather sector.
Proficiency in Spanish and English (other languages are an advantage).
Proficient computer skills (MS Office, point-of-sale systems), with experience in inventory management and CRM software.
Availability to travel occasionally for meetings, brand events or training.
Personal Qualities
Impeccable professional image, reflecting Montblanc brand values.
Attention to detail, ensuring accuracy and quality in all tasks.

📌 Store Manager - Manager (Las Rozas de Madrid)
🏢 Montblanc
📍 Las Rozas de Madrid