Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our integral team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges.
The SE is continually learning about Talkdesk solutions to keep up with innovations and new releases of TD software.




Designs and delivers presentations to customers, on-site & virtual, showing Talkdesk’s capabilities, aligned to the customer's pains and needs that were uncovered during Discovery.
Respond to functional and technical RFI/RFP requirements and mapping said requirements to the software solution.
Computer Science, Software Engineering, MIS or equivalent work experience.
~5+ years as a Solutions Engineer in Software, VOIP/Telecommunications, contact centers, premise or cloud selling to Commercial or Enterprise customers.
~ Bilingual in French
~ Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus.
~ Knowledge of UCaaS, CCaaS software is a plus.
~ Knowledge in web / scripting technologies is a plus

Apply online.
Primarily office-environment work, extended periods of sitting or standing, computer-based work. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance.

📌 Solutions Engineer - Spain - Bilingual in French / English (España)
🏢 Talkdesk
📍 España