Join to apply for the Senior Salesforce Developer SPEH role at The Cigna Group
Join our dynamic and supportive Spain Salesforce team! We’re passionate about using technology to improve healthcare operations and customer experiences. The Spain Salesforce team is a multinational team that provides support and evolution for the Salesforce & Sales Service Cloud organization that supports Spain Healthcare domestic operation processes: customer service, claims management, medical pre‑authorizations, complaints, incidences.
The Salesforce Senior Developer will combine administration and salesforce development skills and knowledge to ensure that we are maximizing efficiency and capitalizing on the full features and benefits of the solution.
We need a candidate with strong technical and communication skills in English and Spanish to support and improve the system based on stakeholder needs. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Salesforce Senior Developer will perform basic updates such as add/delete users and adding basic custom fields.
Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
Manage all processes that impact / relate to Salesforce.com.
Create and maintain fields, views, reports, dashboards, and other salesforce.Handle on‑going customization/alteration of Salesforce.com.
Maintain, enhance and create flows,



functions and configurations within the Salesforce.Provide sales and financial data to company executives.
Monitor application usage and data as needed.
User Assistance, Training, Adoption and Satisfaction
Create and administer training to existing or new users/groups.
Provide one‑to‑one training to end users on an on‑going basis.
Expand use of Salesforce.com – attend planning meetings, assist with determining if/how Salesforce.Assist management to create processes in Salesforce.Continually seek ways to further enhance the end‑user experience.
Be the company SME on Salesforce.com.
Data Quality, Migration and Maintenance
Assist with migration from older systems/processes into Salesforce.com.
Import data as appropriate.
Monitor and manage exception logs for back‑end system integration with SFDC.
Monitor and improve data quality.
Develop complex, macro‑driven reports to summarize system information for Senior Management.
The Salesforce Senior Developer needs a solid understanding of the organization’s business. They must have solid salesforce.com skills and ideally, understand the general concepts of Customer Relationship Management (CRM).



3 to 5 years of Salesforce administration experience
~ Experience with Service cloud and Sales cloud.
~ Strong reporting background using standard reporting tools including standard salesforce.Previous re‑engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
~ Salesforce.Proven ability to utilize Salesforce.com as an analysis tool
~ Minimum expectation of a Bachelor’s degree OR equivalent education/experience
~ Computer literate and proficient in standard office applications Word, Excel and Outlook
~ Strong problem‑solving skills, data and software applications

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: Mid‑Senior level

Full‑time

Information Technology

Hospitals and Health Care

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📌 (Senior) Salesforce Developer (Madrid)
🏢 The Cigna Group
📍 Madrid