Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Customer Care Operations Lead is the essential link between the Global Customer Care Centre of Excellence (CoE)



and your local market, you’ll own and manage instrument order fulfillment, resolve escalated requests, and ensure every interaction meets both general standards and specific local needs and requirements. You will partner across commercial, service, supply chain, and customer care functions to drive customer satisfaction, operational excellence, and continuous improvement while balancing global processes with local market needs and contribute to team training, making a meaningful impact on our customers, partners, and business every day.

Oversee complex instrument installations, relocations, deinstallations, backlog execution, inventory management, supplier coordination, forecasting, and regional supply chain requirements to ensure seamless customer delivery.
Serve as the regional escalation expert, leveraging Voice of Customer insights, operational data, and trend analysis to resolve issues, improve custo

📌 Customer Experience Operations Officer (España)
🏢 Leica Biosystems
📍 España