Royal Hotels in Barcelona is seeking a Guest Relations Agent to welcome guests, handle check-ins/outs, and ensure a seamless stay. You will interact with guests in person, on the phone, and by email, providing information about services and local attractions while maintaining accurate records.
The role requires at least 1 year in a similar position, fluent Catalan (B1-C1) and English (B2-C1), and a professional, customer-focused attitude in a dynamic hotel environment.
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📌 Guest Services Front Desk Specialist (Barcelona)
🏢 Royalpasseigdegraciahotel
📍 Barcelona
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