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In this role you manage a portfolio of German-speaking clients within a global fintech and SaaS context. You will act as the main contact, drive adoption and retention, and uncover revenue opportunities to support long-term growth. You’ll work closely with cross-functional teams to ensure client success and renewals, shaping how customers leverage payments, software, and integrations. This position offers international exposure and a clear path to strategic client partnerships.
Compensaciones / Incentivos
- Build trusted, long-term relationships with a portfolio of German-speaking clients
- Serve as the main point of contact and proactively support customer success
- Drive adoption of payment and software solutions to maximize value
- Identify client needs and propose solutions aligned with business goals
- Create revenue opportunities via upselling, cross-selling, and account expansion
- Deliver product demonstrations and guide the adoption process
- Monitor account performance (MRR, NRR, health, engagement)
- Identify churn risks, resolve issues, and improve customer satisfaction
- Negotiate and close commercial agreements while meeting renewal and growth targets
- Contribute to sales and marketing initiatives to improve customer experience and recurring revenue
Responsabilidades
- Fluency in German
- Proven experience in a quota-carrying SaaS or technology role
- Track record of revenue growth and customer retention
- Experience identifying client challenges and offering tailored solutions
- Strong strategic account management and relationship-building skills
- Ability to engage with senior and executive stakeholders
- Commercial awareness and understanding of complex business models
- xugodme Data-driven approach to account management and decision-making
- Proficiency in Salesforce and relevant sales tools
- Strong communication, negotiation, and influencing skills
- Ability to manage multiple accounts in a fast-paced environment
- Availability to work from Málaga, Spain
Requisitos principales
- flexible working environment
- recognition for achievement and commercial impact
- influence customer success in international tech business
- collaborative environment
- professional development and career growth
- international career exposure from Málaga