Welcome to MST Holding!

We are looking for French speakers with an excellent level of English to join our amazing Helpdesk Team in Barcelona!

RESPONSIBILITIES

Join us as a Part-Time or Full Time Helpdesk Specialist! You will be responsible for providing first-line technical support, troubleshooting, and assistance for multifunction printers and related devices.

Your daily tasks will include:

·Handling customer inquiries via phone and chat.

·Providing technical support and troubleshooting.

·Supporting customers from the UK and French markets.

·Delivering a high-quality customer experience while resolving technical issues efficiently.

WHAT WE OFFER

·Permanent contract.

·Monday to Friday schedule – weekends are for relaxing! ?

·39-hour workweek, with shifts scheduled between 10:00 AM and 19:00 PM.

·30-hour workweek, with shifts scheduled between 09:00 AM and 15:00 PM.

·Annual gross salary:

30h/week: 8.789,53 € €, plus a monthly productivity and quality bonus of up to 984,62 € gross (up to 1.477 € gross per year).

39h/week: €19,623.91,



plus a monthly productivity and quality bonus of up to €160 gross (up to €1,920 gross per year).

·Two weeks of training at the Barcelona work centre, scheduled to begin on 31th August. Official start of the role: immediate, after the training.

·Office located just a few minutes from Hospital Clínic metro station.

·Career development and growth opportunities.

·On-site position in Barcelona with the possibility of remote work once you’ve gone through a solid learning curve and become independent in your role!✨

REQUIREMENTS

·Valid Spanish NIE and Social Security Number.

·Currently living in Barcelona.

·Immediate availability to start.

·Fluency in French, along with an excellent level of English.Please note: Applications from candidates who speak only English will not be considered.

·Availability to work on-site at our Barcelona office.

✅ We are committed to equal opportunities, non-discrimination, and protecting your personal data in line with legal requirements throughout our recruitment and selection process.

📌 Helpdesk with French (No sales)- Monday To Friday (Barcelona)
🏢 MST HOLDING
📍 Barcelona