Responsibilities - Actively listen to and evaluate the needs of international travelers and property suppliers - Address and clarify customer inquiries regarding reservation details, service features, and payment processing - Deliver accurate, helpful, and timely information through phone and email channels - Navigate complex customer scenarios with a calm mindset Requirements - Native or bilingual proficiency in Icelandic (C2 level) - Advanced level of English - Comfortable utilizing digital workspaces, specifically Office 365 and CRM databases - Prior experience in customer service or contact center environment - Excellent interpersonal skills and a goal-oriented mindset Soft Skills - active listening - customer service - interpersonal skills - goal-oriented mindset - problem-solving - communication - evaluation - clarification - timeliness - calm mindset
📌 Icelandic Speaking Customer Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.