A Snapshot of Your Day

How You’ll Make an Impact
- Optimize IT Processes: Analyze and enhance IT service delivery workflows to identify inefficiencies and implement optimized processes that support Watt reorganization objectives.
- Lead Improvement Initiatives: Utilize ITIL or Lean methodologies to drive service quality, efficiency, and scalability, ensuring business continuity through well-documented processes.
- Ensure Governance and Compliance: Establish and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), conducting regular audits to maintain compliance with internal standards.
- Collaborate with Stakeholders: Work with stakeholders across Wind Power and Digital Services to gather requirements and manage expectations, ensuring alignment on process changes.
- Lead Projects and Reporting: Manage complex process implementation projects, coach junior professionals, and prepare detailed performance reports for senior management.

What You Bring
- Certifications include ITIL Foundation or higher (e.g., ITIL 4 Managing Professional),



Lean Six Sigma Green Belt or Black Belt, and Project Management Professional (PMP) or PRINCE2 certification.
- Educational background consists of a Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Process management expertise includes strong knowledge of methodologies such as the ITIL framework and Agile methodology, focusing on process improvement and workflow management.
- Technical proficiency encompasses a solid understanding of IT infrastructure, system administration, and tools like Microsoft Azure and issue tracking systems.
- Analytical and project management skills highlight excellent analytical and troubleshooting abilities, combined with strong project and stakeholder management skills to drive successful outcomes in complex, general IT environments

Who is Siemens Gamesa?

Siemens Gamesa is part of Siemens Energy, a global leader in energ

📌 Wp Digital Services Process Excellence Expert (Sarriguren)
🏢 Siemens Gamesa
📍 Sarriguren