Role description
We are looking for the very Top Talent and we would be delighted if you were to join our team
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What we look for?
Main tasks and accountabilities will be:
Design, develop, and maintain ServiceNow solutions focused on Business Request Catalogue and ticketing processes.
Develop and enhance self-service portal components, including custom widgets and forms, to improve user experience.
Create, optimise, and maintain reusable server-side and client-side scripts (Script Includes, Business Rules, Client Scripts).
Implement integrations to streamline onboarding and request management processes.
Leverage out-of-the-box ServiceNow capabilities whenever possible to ensure sustainable and low-maintenance solutions.
Collaborate with business and technical stakeholders to gather requirements and translate them into technical designs.
Support testing, documentation, deployment, and release activities within Agile delivery cycles.
Troubleshoot incidents, perform root cause analysis, and implement fixes across development, test, and production environments.
Ensure compliance with ITSM standards, enterprise architecture principles, security requirements, and change management processes.
What do we expect from you?
Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent practical experience).
Minimum 3 years of hands-on ServiceNow development experience.
Strong knowledge of:
ServiceNow platform development
JavaScript
Glide API
REST and SOAP web services
Kafka streaming technologies
Experience with Service Portal development, including widget creation and UI customisation.
Familiarity with Servi
📌 Servicenow Developer (Madrid)
🏢 Ust
📍 Madrid