As a valued member of our Jet2holidays Ibiza Resort team, you’ll play a key role in creating memories & unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems._
What do we offer you?

We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:
- Excellent Salary
- Fully paid training and IT equipment provided
- Monthly 1-to-1 meetings with your Team Leader
- 23 days holiday entitlement per year
- 2days off per week
- Monthly rosters shared in advance
- Recommend a Friend bonus scheme

What will I do?

As a Resort Representative, you’ll report directly to the Resort Team Leader and work closely with internal and external partners to deliver VIP industry leading customer service. You’ll be at the heart of creating memories for our customers.
- Create Memories





Through scheduled hotel visits and virtual interactions via our internal systems on a tablet device, you’ll provide award winning customer service that leaves a lasting impression. By sharing your local knowledge, you’ll recommend tailored experiences and attractions that perfectly match our customers interests to enhance their stay.
- Take Responsibility

Support our customers during any disruptions, emergencies, or escalations in resort, providing calm, confident assistance when it matters most.
- Be Present

Represent _Jet2holidays_ during hotel visits and respond to queries via video call & messaging whilst delivering friendly and efficient support.
- Work as One Team

On busy flight days you may be rostered to support our Airport team assisting with arrivals and departures to ensure a smooth start and end to our customers’ journey

What do I need?
- Right to Work Documents

As we employ on local contracts, you will already hold full

📌 Resort Representative (Ibiza)
🏢 Jet2. Com And Jet2Holidays
📍 Ibiza