Make Every Customer Interaction Count

We’re looking for a Customer Service Representative to join a growing Debt Settlement campaign in Barranquilla.

This is an excellent opportunity for a customer-focused professional who communicates confidently in English, knows how to listen, understand customer needs, and guide conversations toward positive outcomes.

You’ll be speaking with customers about sensitive financial situations, so we’re looking for someone who combines professionalism, empathy, confidence, and strong communication skills.

If you’re looking for a stable, long-term opportunity where your communication and problem-solving skills can make a real difference, we’d love to hear from you.

What You'll Do

Provide professional and empathetic customer service throughout each interaction.
Listen carefully to customers, understand their needs, and provide appropriate assistance.
Clearly explain information, processes, and available solutions.
Handle questions, concerns, and objections with confidence and professionalism.




Maintain a calm and positive approach when handling sensitive financial conversations.
Document customer interactions accurately and follow established procedures.
Protect customer information and maintain confidentiality at all times.
Work toward positive customer outcomes while maintaining a high standard of service.

Schedule

There are two available shifts:

Shift 1: 8:00 AM – 5:00 PM
Shift 2: 12:30 PM – 10:30 PM
Days off: Sundays + one weekday

Candidates must be comfortable working either available shift based on business needs.

Compensation

$230 USD per week
Paid weekly as an Independent Contractor.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

Application and pre-screen questionnaire
One-Way Video Interview
Live Interview
Final Interview

Please Note

English resumes are required for this role
Strong English communication skills are essent

📌 Customer Service Representative | Debt Settlement Campaign (Galapagar)
🏢 Resolv.Global
📍 Galapagar