ABOUT SHARPLAUNCH
SharpLaunch is a commercial real estate technology company helping brokerage firms and property owners modernize how they market properties and manage their digital presence.
We are a small, ambitious international team serving primarily U.S.-based customers. We move quickly, take ownership of our work, and expect people to be proactive in solving problems rather than waiting for direction.

THE ROLE
SharpLaunch is looking for an Implementation Manager to own the onboarding and launch of new customers onto the SharpLaunch platform.
You will serve as the primary point of contact during implementation and be responsible for moving customers from signed contract to successful launch as quickly and smoothly as possible.
This is a hands-on role that requires excellent organization, strong client communication, attention to detail, and the ability to manage multiple implementations simultaneously.
You will coordinate across customers and internal teams, keep projects moving, identify risks before they become problems, and make sure nothing falls through the cracks.




Success in this role means customers feel that their implementation is organized, responsive, and under control from the moment they sign through launch.

RESPONSIBILITIES
Own the end-to-end implementation and onboarding process for new SharpLaunch customers.
Manage multiple customer implementations simultaneously, each with different timelines, requirements, stakeholders, and priorities.
Establish clear implementation plans, responsibilities, milestones, and target launch dates.
Lead customer kickoff and implementation meetings and proactively drive projects forward between meetings.
Set clear expectations with customers regarding timelines, deliverables, responsibilities, and next steps.
Coordinate data migration, account configuration, content setup, integrations, training, and other implementation requirements.
Work closely with Product, Development, Customer Success, Sales, and other inte

📌 Implementation Manager (Barcelona)
🏢 Sharplaunch
📍 Barcelona