Location: Remote in Germany
️ German & English
Team: Customer Success
At Magnific , we're building the AI platform that professional creators, studios, and enterprises use to push what's possible in image, video, and design.
We're looking for a Customer Success Manager – DACH to own our customer relationships across Germany, Austria, and Switzerland. You'll work remotely from Germany and report to our Head of Customer Success, EMEA, becoming our on-the-ground owner for the DACH market.
Lead onboarding and enablement in German, from initial kickoff through to fully embedded use.
Partner closely with Sales and Account Management on account health, renewals, and expansion opportunities.
Contribute to the wider EMEA Customer Success playbook and help shape how we work with customers as we scale.
✅ Native-level German and fluent professional English.
Solid experience in Customer Success or Account Management within a B2B SaaS or technology company.
Familiarity with consumption- or credit-based commercial models.
Remote or hybrid work model and real flexibility.
~ Private health insurance
~Fully remote within Germany.
~ Learning & development budget.
~ In-house Spanish lessons.
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📌 Customer Success Manager (España)
🏢 Magnific
📍 España