Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Shine already supports more than 400,000 small businesses. We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal and Belgium.
Custumer Support at Shine
Our Customer Support team is at the heart of the customer experience, helping businesses and accounting professionals get the most value from our software every day. Deliver an exceptional support experience across every customer interaction.
Partner closely with Product, Engineering,



and other internal teams to improve our solutions.
Help customers adopt and maximize the value of our tax and accounting software.
Help shape the future of accounting and tax software
We're looking for more than a Customer Support professional.
We are looking for someone with real-world experience in Spanish accounting and taxation who understands the day-to-day challenges faced by accountants, accounting firms, professional practices, and businesses.
You may currently work in an asesoría, gestoría, accounting firm, tax consultancy, or finance/accounting department , and you're interested in using your expertise in a more customer-focused and technology-driven environment.
Your knowledge of accounting and taxation will be essential to helping customers solve complex challenges and get the most value from our software.
About the Customer Support team
Our Customer Support team is at the heart of the customer experience, helping

📌 Accounting & Tax Support Specialist - Spain (España)
🏢 shine
📍 España