About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities within the FinTech sector, ensuring our candidates find long-term success in world-class environments.
Job Overview
We are currently sourcing exceptional talent for a Norwegian Speaking PayPal Customer Expert position in Greece. This role offers a unique opportunity to join the dynamic FinTech industry, providing high-level support and financial solutions to a integral user base while enjoying the Mediterranean lifestyle.
Key Responsibilities
Provide expert assistance to Norwegian-speaking customers regarding their digital wallet and FinTech account inquiries.
Ensure high-quality resolution of transaction issues and account security concerns within the digital payment ecosystem.
Maintain comprehensive knowledge of complex financial regulations and PayPal internal policies.
Educate users on new FinTech tools and features to improve their overall financial management experience.
Collaborate with cross-functional teams to resolve technical platform issues efficiently.
Uphold the highest standards of customer satisfaction and professional communication in every interaction.
Contribute to the continuous improvement of customer service protocols within the FinTech sector.
Native or fluent Norwegian (spoken and written).
Excellent command of the English language.
Valid EU passport (mandatory).
Strong problem-solving skills and an interest in the fast-paced FinTech industry.
Previous experience in customer service or a finance-related field is highly desirable.
Ability to thrive in a remote work setting while maintaining productivity and professional standards.
What We Offer
Competitive Monthly Salary.
2 Extra Salaries Per Year (13th and 14th salary).
Monthly Performance Bonus.
Fully Paid Relocation Package (flight, transfer, h
📌 Norwegian Speaking PayPal Customer Expert (España)
🏢 Mercier Consultancy Group
📍 España
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