About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations across Europe. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities, including the most sought-after Norwegian-speaking jobs in the heart of the Mediterranean.
Job Overview
We are currently seeking a dynamic professional for the Norwegian Speaking Customer Expert for Booking.com position in Greece, representing one of the world's most prestigious travel brands. This role offers the unique chance to shape general travel experiences while enjoying a vibrant, sun-soaked lifestyle, making it one of the most rewarding jobs in Greece today.
Key Responsibilities
Provide high-quality support to customers via phone, email, and chat regarding their travel bookings.
Assist travelers in resolving complex itinerary issues, cancellations, and reservation adjustments within the travel industry.
Act as a brand ambassador for Booking.com,



ensuring every interaction reflects the company's commitment to excellence.
Collaborate with international hotel partners to verify booking details and manage guest expectations.
Navigate multiple digital platforms to streamline the travel reservation process for global clients.
Maintain high customer satisfaction scores by delivering professional, empathetic, and efficient solutions.
Continuously stay updated on the latest travel trends and platform functionalities to provide expert advice.
Native or fluent Norwegian (spoken and written) is mandatory for this role.
Proficiency in English to effectively collaborate within our international team.
Valid EU passport or a valid work permit for Greece.
Previous experience in travel, tourism, or customer service is highly preferred.
Strong problem-solving skills and a passion for delivering exceptional travel experiences.
Excellent digital literacy and the ability to

📌 Norwegian Speaking Customer Expert for Booking.com (España)
🏢 Mercier Consultancy Group
📍 España