Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Creta to build the future of AI-driven customer experiences.

About the role As a founding Enterprise Account Executive for Iberia, you will own a book of 13-25 Enterprise accounts across Spain and/or Portugal, running full-cycle deals from discovery to close in 3-9 months. You'll sell value directly to operative buyers, with new-logo generation as a core part of the role as we grow Creta's brand across the region. As part of the founding Iberia team, you'll work alongside a 10-person Madrid-based org (SDR, SC, and Customer Success) and help shape the region's go-to-market strategy from the ground up.

Own full sales cycles end-to-end, from discovery through close, typically 3-9 months Prioritize new-logo generation as a key part of growing Creta's brand and footprint in the region Partner closely with Product, Marketing, Customer Success,



and Engineering to deliver an exceptional customer experience Track record closing deals of €80K-€400K ARR on 3-9 month cycles, running multiple parallel deals end-to-end with limited overlay support, including self-sufficient demos ~ New-logo-first motion, with demonstrated logo velocity rather than an account-management/expansion quota ~ Disciplined outbound pipeline generation — proven self-sourced pipeline alongside SDR/marketing support, with multichannel cadences in Spanish Direct experience selling CX/contact center software (CCaaS, QA, agent assist, virtual agents) to CX/Operations buyers Early-stage or market-launch experience — comfortable operating without brand pull, playbooks, or local marketing support Salesforce + Gong fluency and strong forecast hygiene Catalan or Portuguese a plus for broader Iberia coverage Language & Travel Native or negotiation-grade Spanish, fluent English; Portuguese is a strong plus Madrid-based, with travel across the Iberian Peninsula expected.

Perks & Benefits We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Remote work setup budget to help you create a productive home office

📌 Security - Virtual Account Executive (Madrid)
🏢 Doist
📍 Madrid