ING is seeking a Customer Journey Expert focused on delivering the Customer Communications Platform. You will drive end-to-end delivery of technical initiatives with IT, translating business needs into actionable requirements and managing backlogs.
You will work within a multidisciplinary squad with developers and stakeholders to improve the platform and customer experience, ensuring what is defined is delivered and works in production. The role is based in Spain with hybrid work options.
📌 Remote Customer Journey Lead – Communications Platforms (España)
🏢 Ing
📍 España
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