Join a Team That's Passionate About Making Lives Better At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a integral leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results
We are seeking motivated and results-oriented individuals to join our team as a Bilingual Collections Agent. As a Collections Agent, you will be responsible for contacting customers to collect outstanding debts, negotiating payment arrangements, and maintaining accurate records of interactions. Candidates must be fluent in both English and Spanish, both verbally and in writing.
What You'll Do:
- Communicate effectively with customers in both English and Spanish, verbally and in writing
- Contact customers via phone and email to collect outstanding debts




- Negotiate payment arrangements and settlements with customers
- Update customer account information and payment statuses accurately
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide customers with information about products and services
- Ensure customer satisfaction and provide professional customer support
- Meet daily and monthly collection targets set by management
- Adhere to all company policies and procedures, as well as legal debt collection requirements

Why Join Us?
- Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.
- Comprehensive Training : We offer extensive paid training to ensure you're equipped for success.
- Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.
- Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our emplo

📌 Bilingual Collections Agent (España)
🏢 billgosling
📍 España