24 ago
|
Confidential
|
Madrid
24 ago
Confidential
Madrid
Confidential, based in Madrid, seeks an experienced Manager – CX Training & Quality Assurance (AI) to lead learning, development, and the quality strategy for a integral Customer Experience organization.
You will guide training delivery and an AI-powered QA program, partnering with Operations, Product, and CX leaders to continuously improve service quality and agent performance across digital and voice channels.
📌 Global CX Training (Madrid)
🏢 Confidential
📍 Madrid