Company Description

Pier Rock Management is a boutique property management company committed to serving our three key stakeholders: residents, investors, and employees. Our goal is to enhance the living experience for residents, maximize investment returns for investors, and foster an exceptional workplace for employees. With a deep understanding of the multifamily housing market, we provide comprehensive property management services, leveraging technology to optimize performance and efficiency.

Role Description

Are you a hands-on problem solver who takes pride in keeping a community well maintained and residents satisfied? We are seeking a skilled, dependable Lead Maintenance Technician to independently manage the day-to-day maintenance needs of a 92-unit apartment community.

This is a hands-on, individual-contributor role. The Lead Maintenance Technician will be the primary maintenance professional onsite and must be comfortable prioritizing work, troubleshooting problems, and managing responsibilities with limited daily supervision. Management and outside-vendor support will be available when needed.

Key Responsibilities

- Perform daily repairs in units and common areas:
- Electrical: Outlets, switches, lighting
- HVAC: Filter changes, coil cleaning, minor fixes
- Appliances: Ovens, refrigerators, dishwashers, washers/dryers
- Carpentry & Paint: Cabinets, drywall, doors, touch-ups/full painting
- Conduct scheduled inspections and upkeep on major systems
- Seasonal prep (winterizing, HVAC tune-ups, pool care)
- Respond to and resolve maintenance requests quickly and professionally
- Communicate with residents to ensure satisfaction
- Prepare units for new residents: repairs, painting, cleaning, appliance checks

Grounds & Amenity Maintenance

- Maintain landscaping, trash areas,



and exterior property cleanliness
- Service amenities such as pools, gyms, and clubhouses
- Follow OSHA and company safety standards
- Identify and report hazards; use proper PPE
- Participate in on-call rotations for urgent issues (e.g., leaks, outages)
- Respond promptly and effectively to emergency situations

Inventory & Documentation

- Track tools, equipment, and supplies
- Update work orders and service records using AppFolio, ResMan, or similar systems

Qualifications & Skills

- Knowledge of plumbing, electrical, HVAC, carpentry, appliances, and general maintenance
- Strong troubleshooting and diagnostic abilities
- Time management and organizational skills
- Clear communication with residents and team members

Preferred (but not required) Certifications:

- EPA 608 (HVAC)
- Certified Pool Operator (CPO)
- OSHA 10 or 30

Physical Requirements

- Lift up to 50 lbs regularly
- Comfortable using ladders, working at heights, and in tight spaces
- Frequent bending, kneeling, climbing, and extended standing
- Outdoor work in all weather conditions

Schedule & Compensation

- Full-time role with rotating on-call, weekend, and after-hours availability
- Competitive hourly pay based on experience
- Bonuses and incentive programs may be available

Success in This Role is Measured By:

- Timely response to service requests
- Quality and speed of unit turns
- Completion of preventive maintenance tasks
- Resident satisfaction ratings
- Safety compliance and low incident rates

What We Offer:

- Hourly Pay: $22-$23/hour (depending on experience)
- Benefits: Health/Dental/Vision Insurance and opportunity for housing discount
- Friendly, team-oriented culture with supportive leadership

Ready to Join a Team That Values Skill, Efficiency, and Resident Satisfaction?

#J-18808-Ljbffr

📌 Lead Maintenance Technician (Navarra)
🏢 Pier Rock Management
📍 Navarra