Functional Consultant D365 CE page is loaded## Functional Consultant D365 CElocations: Barcelonatime type: Full timeposted on: Posted 6 Days Agojob requisition idThe Bossard Group is a leading strategic partner for industrial fastening and assembly technology solutions to OEM customers globally with proven expertise in engineereing and logistic services. Bossard was founded in Zug in 1831. The Bossard Group employs over 3,000 people in 33 countires world-wide and is listed on the SIX Swiss Exchange. Choose Bossard as your employer and benefit from attractive employment conditions.Functional Consultant D365 CEIn this role, you’ll be a key contributor in our Customer Engagement (CRM) transformation journey. You’ll support daily business operations, configure CRM solutions, work on crosssystem integrations, and help ensure strong end-user adoption. You’ll collaborate closely with our Product Owner, Technical Consultant, and various business stakeholders on impactful cross-functional projects with international visibility. Your Responsibilities - Analyze business needs and translate them into user stories and design innovative, customized CRM solutions in close collaboration with business stakeholders. - Implement system configurations and integrations in alignment with the Product Owner and Technical Consultant. - Actively contribute to the CRM side of our ERP integration project (occasional weekend availability required). - Manage daily business operations for D365 CE, triaging, resolving support tickets, and processing change requests. - Create test scenarios, evaluate results, and monitor user tests. - Coordinate and deliver user training,



and workshops to ensure successful adoption by key users and end users. - Maintain CRM documentation and act as a liaison between business and system stakeholders. - Stay up-to-date with the latest industry trends, best practices, and technology advancements in sales automation and Dynamics 365 CE. Your Profile - Bachelor's degree in Business, Information Systems, or equivalent experience - 5+ years of hands-on experience with Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing or Customer Insights); Microsoft certifications are a plus - Experience working in an international environment - Practical experience with CRM-to-ERP integrations (Dual-write experience preferred) - Strong understanding of SAFe agile practices and the ability to work independently - Excellent communication skills, with proficiency in English - Deep understanding of CRM business processes, data flows, and user enablement - Structured, analytical mindset with a hands-on, problem-solving approach - Willingness to travel occasionally and work remotely, with optional use of our Barcelona office - Direct impact on CRM strategy and user experience in a general environment - Empowered role with a high degree of autonomy and variety - Supportive and collaborative team culture - Hybrid working model and flexible hours - Opportunities for professional growth and cross-functional collaboration Please contact Amina Tolja (+41 41 749 66 83) for more information or submit your application today ([email protected]).Salary range:55000 € – 65000 €[](blob:https://bossard.Wd103.Myworkdayjobs.Com/95c09d63-694f-4f93-9862-7ca5d2e7f09a)#J-18808-Ljbffr

📌 Functional ConsultantCe - Barcelona, Cataluña, Spain - €55.000 - €65.000 A Year
🏢 Bossard Group
📍 Barcelona