Are you a results-driven sales professional with a passion for travel? Join MSC Cruises Excellence Hub in Valencia In this consultative phone-based sales role, you will guide customers through key decision moments, driving conversion and building a high-performing client portfolio.
Key Responsibilities
- Drive Sales & Revenue: Lead consultative sales calls, handle objections, close bookings, and consistently hit your individual targets (NTR).
- Portfolio Management: Build and nurture lasting client relationships via warm leads and targeted outbound follow-ups.
- Expert Advisory: Become an expert on MSC ships, itineraries, and experiences to deliver tailored recommendations.
Profile Requirements
- 1 year of experience in phone-based consultative sales (Travel, Hospitality,
or Premium Retail is a strong plus).
- Strong commercial mindset focused on target achievement and high conversion.
- Experience working with sales KPI's.
- Native or C2 German level.
- Full right to work in Spain and flexibility to work rotating shifts (12/7 coverage).
What We Offer
- Contract: Permanent contract (1-month trial period) | 39h/week .
- Training: 1 month of fully paid training.
- Extra benefits: Private health insurance, Gym pass and meal vouchers.
- Work-Life Balance: Hybrid work flexibility starting from your 6th month.
Location: Valencia, Spain.
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