Experteer Overview In this IT Support role, you empower N26 employees by delivering responsive end-user support for macOS, Windows, iOS, Android, and ChromeOS. You work with core tools like Google Workspace, Kandji, Intune, Jira, Confluence, and ServiceNow, triaging issues and guiding users to solutions. You’ll help onboard newcomers, maintain IT documentation and asset inventories, and lead initiatives to improve systems and processes. This role blends hands-on support with IAM-aligned tasks in a fast-paced, diverse team that values proactive service and collaboration.Compensaciones / Ventajas
- Provide IT support to employees and resolve technical issues
- Support devices and systems across macOS, Windows, iOS, Android, and ChromeOS
- Manage and support tools: Google Workspace, Kandji, Intune, Jira, Confluence, ServiceNow
- Respond promptly to service issues and requests
- Deliver technical support across the company
- Assist with IT onboarding and training for new employees
- Develop and maintain IT documentation and user guides




- Manage hardware and software asset inventory
- Design and execute projects to enhance systems and operations
- Familiarize with basic IAM operations to leverage cross-team skillsResponsabilidades
- Relevant academic qualifications or equivalent experience in IT support
- Experience with ticket-based enterprise workflow management systems (JIRA ServiceDesk)
- Strong knowledge of Apple, Windows and ChromeOS operating systems and software
- Familiarity with the Google ecosystem
- Excellent interpersonal and communication skills with strong customer service orientation
- Strong proficiency in written and spoken EnglishRequisitos principales
- competitive personal development budget
- work from home budget
- discounts to fitness u0026 wellness memberships
- language apps
- public transportation
- premium N26 bank account

📌 It Support Specialist (Barcelona)
🏢 N26
📍 Barcelona