Who you are

- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level

- Experience that includes strong analytical skills, attention to detail, and effective communication abilities

- Experience in capacity planning, operations planning, business analysis or similar

- Experience in problem solving and data analytics

- Bachelor's degree or above in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field

- Speak, write, and read in English, CEFR-standard phrasing (C1)

- Experience with operations/supply chain
- Experience with SQL and Python scripting

What the job involves

- The Intra-Week Volume Planning (IWP) vision is to provide updated end-to-end aligned forecasts for EU AMZL within the intra-week horizon, bridging short-term and D-0 planning to enable dynamic response to demand and operational changes while minimising cost and maximising customer experience through improved Speed and DEA
- The AMZL Trans Volume Intra-Week Area Manager (AM) ensures positive interactions between Amazon Delivery Stations, third-party companies, Central Operations and delivers on operational objectives

- Through the use of tools, management of a team, and coordination with various partners

- This AM role requires the skills to decide independently which actions to take for short term decisions and limited supervision for medium long term

- These decisions impact the EU AMZL capacity management, Speed and productivity, influencing 24HR, 48HR and Same Day (SD) Out For Delivery (OFD) WAPE





- Area Managers in AMZL Trans Vol will lead a team, serving as problem solver and primary escalation point for the team and other stakeholders

- They will also provide periodic updates to Program Managers about status of the operation or any major escalations, maintaining a full understanding of workflow and daily metrics goals, allocate labor and train new associates, drive continuous improvement, and enforce SOP compliance and SLAs response times

- Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across Amazon teams

- Providing visibility on actions and reasoning to earn trust from stakeholders

- Remaining impartial to focus on the bigger picture without bias

- Scale services, tools, and processes that will enable the business growth in Trans Vol footprint, complexity, and geographic dispersion while still maintaining a high bar for the customer experience

- Work closely with the Supply Chain team in areas including Sales and Operations Planning, DSPM an Ops leadership to align and execute the strategy at DS and country level

- Work with technical and business teams to optimize planning, execution, process improvement and track progress against goals

- Identify, assess and mitigate risks, drive resolution of critical issues, provide escalation management, anticipate and make trade-offs, proposing corrective actions to keep initiatives moving forward

- Maintain and report up to date and accurate KPIs, management reports and analysis (DBR/WBR/Intra-week reports)

📌 Area Manager (Barcelona)
🏢 Amazon
📍 Barcelona