HAYS is collaborating with the leading company in the pharmaceutical sector.
We are looking for a Platform Automation Manager to join the team.
What will your duties be?
Ensure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the markets.
Ensure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA-s of campaigns.
Monitor campaign executions and platform operations to identify failures and performance issues.
Owning and optimizing campaign processes, including platform automation and driving innovation ideas for efficiency and quality.
Technical spec input and user acceptance testing (UAT) of software enhancements within the marketing automation toolset.
Debugging of workflow and delivery issues, plus reporting and tracking of platform issues and bugs with IT support.
Documentation of enhancements, templates, and technical processes.
Development and testing of script enhancements (including JavaScript), schema extensions, web (API) calls,
etc., within Salesforce Marketing Cloud.
Creation and maintenance of technical workflows, campaign workflow templates, landing pages (web applications), and HTML content.
Collaborating with the Campaign Support Services.
Communicating & close collaboration with Platform Management Omnichannel.
Communicating & close collaboration with Campaign Management team.
Which are the requirements?
Bachelor's Degree in technical studies or business administration/marketing with a strong tech background.
Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously.
Knowledge of marketing automation tools (Salesforce Marketing cloud is a must) and concepts - specifically, experience in enterprise marketing automation tool (ideally, at least 2-3 years of tool-specific experience). Also, extra knowledg