Ready to reinvent customer experience through AI and automation?We're hiring a Senior Software Engineer to build systems that anticipate, automate, and optimize customer interactions at scale. You'll work on high-impact challenges across AI, automation, and distributed systems, directly influencing customer satisfaction, operational efficiency, and retention.About the company: International travel scale-up building technology to design, price, and sell complex trips at scale through automation and AILocation: 100% Remote in Spain with adaptable scheduleSalary: 55k-70k (according to seniority)Benefits: Compensation on transportation, food, private health insuranceKey ResponsibilitiesBuild systems that anticipate customer needs and proactively reduce frictionDevelop features that surface key travel information such as flights, changes, and add-ons in real timeDesign and implement AI-powered chatbots and voicebots for self-serviceAutomate communication flows related to trip updates, incidents, and disruptionsApply AI to classify, prioritize, and resolve customer interactionsCollaborate with stakeholders to define problems and drive solutions end-to-endEnsure system reliability, scalability,



and performance across distributed systemsContribute to scalable architectures across backend, frontend, and AI systemsLeverage AI tools and automation to improve efficiency and workflowsWhat We're Looking For4+ years of experience building scalable software systemsExperience with backend and or frontend technologies such as PHP, Node.Js, C#, React or similarSolid understanding of distributed systems and event-driven architectures (EDA)Experience designing and integrating REST APIsProduct mindset focused on impact, not just deliveryExperience with CI/CD, testing, and clean architecture principles (DDD)Familiarity with AI/LLMs and automation workflowsKnowledge of observability including logging, monitoring, and tracingStrong communication skills in cross-functional environmentsNice to have: Experience working across product, data, and AI domains or building customer-facing systems at scaleReady to take the next step?Work on real, complex systems, have ownership from day one, and help shape how customer experience evolves through technology, data, and AI.

📌 Software Engineer | Up To 70k | Full Remote - €55.000 - €70.000 A Year - Remote (Marzán)
🏢 International travel scale-up
📍 Marzán