HAYS is collaborating with the leading company in the pharmaceutical sector.
We are looking for a Platform Automation Manager to join the team.
What will your duties be?
- Ensure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the markets.
- Ensure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA-s of campaigns.
- Monitor campaign executions and platform operations to identify failures and performance issues.
- Owning and optimizing campaign processes, including platform automation and driving innovation ideas for efficiency and quality.
- Technical spec input and user acceptance testing (UAT) of software enhancements within the marketing automation toolset.
- Debugging of workflow and delivery issues, plus reporting and tracking of platform issues and bugs with IT support.
- Documentation of enhancements, templates, and technical processes.
- Development and testing of script enhancements (including JavaScript), schema extensions,
web (API) calls, etc., within Salesforce Marketing Cloud.
- Creation and maintenance of technical workflows, campaign workflow templates, landing pages (web applications), and HTML content.
- Collaborating with the Campaign Support Services.
- Communicating & close collaboration with Platform Management Omnichannel.
- Communicating & close collaboration with Campaign Management team.
Which are the requirements?
- Bachelor's Degree in technical studies or business administration/marketing with a strong tech background.
- Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously.
- Knowledge of marketing automation tools (Salesforce Marketing cloud is a must) and concepts - specifically, experience in enterprise marketing automation tool (ideally, at least 2-3 years of tool-specific ex