T‐Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers' experience.
We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.
Job Description
Senior ServiceNow Consultant
Role Overview
The Senior ServiceNow Consultant will play a key role in the technical implementation and customization of the ServiceNow ITSM platform, supporting solution design and ensuring that the platform follows ServiceNow best practices.
Key Responsibilities
- Design and implementation of ServiceNow ITSM solutions
- Configuration and development within a domain separated ServiceNow instance
- Development of business rules, client scripts, workflows, and UI policies
- Support of ServiceNow integrations with external systems
- Participation in technical design discussions
- Collaboration with stakeholders and project teams
- Ensuring adherence to ServiceNow best practices
Qualifications
Required Skills
- Strong experience with ServiceNow platform development
- Deep knowledge of ITSM processes
- Experience with domain separated ServiceNow environments
- Solid knowledge of JavaScript
- Experience in enterprise ServiceNow implementations
Language Requirements
- English – professional working proficiency
- German – nice to have (project environment is German-speaking)
Additional Information
What do we offer you?
Work environment & flexibility
- International, dynamic and collaborative environment
- T-Social: social initiatives (sports, community, health, ...)
- Hybrid work model (remote/on-site)
- Adaptable working hours