Empresa: Portals Hills Boutique Hotel The Housekeeping Supervisor assists the Executive Housekeeper with all Housekeeping duties and staff, including rooms and public areas.

- Inform the Executive Housekeeper on any observations that might influence the department’s budget.
- Identify equipment needs, ensuring appropriate stocks are available for optimal operation, planning departmental investments and initiating purchase orders.
- Monitor inventory, purchasing, disbursement and cost control for all linen, uniforms, cleaning supplies, guest rooms, restrooms and public areas supplies, laundry supplies and housekeeping related machinery and equipment.
- Ensure real revenues and costs are in line with the recorded figures.
- Coordinate the team and ensure the smooth operation in order to achieve a high service quality at all times to drive guest satisfaction and the desired financial results.
- Supervise the daily activities of the housekeeping staff to ensure all areas are maintained in an optimal condition in order to meet the customer’s needs.
- Conduct department meetings and continually communicates a clear and consistent message regarding the Housekeeping performance.
- Conduct daily inspections of guest rooms and other public or back-of the house areas
- Monitor the responses from customer feedback channels, identifying problem areas and formulating solutions.




- Schedule employees in accordance with forecasted occupancy and adjust staffing to meet real occupancy conditions.
- Review staffing levels to ensure that guest service, operational needs and financial objectives are met
- Ensure that all employees are aware of harmful chemicals used in the department and protect themselves accordingly.
- Work closely together with other departments to ensure optimal working conditions and maximisation of revenues while taking into account the cost factor.
- Actively search, develop and implement new ideas to improve and develop service standards and revenues as well as to reduce costs
- Promote a good team spirit and good relationship with all colleagues and other departments.
- Maintain a high standard of personal appearance and hygiene, and adhere to the hotel and department grooming standards
- Attend meetings when required
- Attend training sessions as required by the Department Head or the Human Resources department
- Keep the highest level of confidentiality on staff, business and guest information

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📌 Housekeeping Supervisor / Supervisora de pisos - Calvià (Illes Balears) (Calviá)
🏢 Preferente.com
📍 Calviá