Customer Support Agent – Italian Speaker (Temporary position)Full-timeWorkplace Type: MSXI OfficeAtMSX International, a North American multinational andleading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes.With more than 25 years of industry experience, ourmultilingual and multicultural Contact Centeroperates with a proactive and dynamic approach.Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service.Do you have strong communication skills, a proactive attitude, and a passion for customer service?We are currently looking for anItalian Speaking Customer Support Agentto join our team on a temporary basis.ResponsibilitiesAttending calls and responding to emails from clients and dealerships.Following up with customers until their inquiries are fully resolved.Making reminder calls and following up on incidents to achieve maximum satisfaction.Updating databases, drafting reports,



and creating summaries.This is a great opportunity to join an international environment with the possibility of exploring long-term opportunities within the company.QualificationsB2 level of English and a C2 level of Italian.Preferred availability full-time.Will work from our Madrid office in a 50% hybrid position, with the first 3 months approximately fully on-site for the adaptation period.Our office is located at Carrer de la Constitució, 1, ***** (Sant Just Desvern).Additional languages, C2 level, highly valued: German, Dutch, Swedish, French.BenefitsTelecommuting policy of up to 50% of the monthly working hours after the adaptation period (approx. 3 months).Salary: €20,000 gross per year.Join a great team of professionals in an internationally consolidated company.Gain a general vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships.Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...).23 working days of vacation per year, as stipulated by the collective agreement.Additional incentives for employee referral programs, internal trainers, new business opportunities, etc.MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.#J-*****-Ljbffr

📌 Customer Support Agent – Italian Speaker (Temporary Position) - €20.000 A Year (Barcelona)
🏢 Msx International
📍 Barcelona