German-Speaking Account Manager – Customer Success & OptimizationLocation: Barcelona, SpainWork Model: Office-based (with potential future hybrid model)Schedule: Full-time, 39 hours/weekSalary: €30,000 gross/yearPerformance Bonus: Up to €3,500 gross/yearRelocation Support: Available for candidates relocating from outside SpainAbout the RoleWe are looking for a German-speaking Account Manager – Customer Success & Optimization to join a dynamic team in Barcelona within the property & hospitality sector.In this role, you will focus on client retention, account optimization, and growth by building strong relationships and delivering value-driven solutions.If you are performance-oriented and passionate about customer success, this could be your next career step.Key ResponsibilitiesAccount Optimization & RetentionManage relationships with newly onboarded and existing clientsProactively address client needs to improve satisfaction and sustainabilityProvide tailored account optimization strategiesStrengthen long-term partnerships and drive retentionUse CRM and customer success tools to manage and track accountsMeet or exceed outreach and engagement KPIsManage a pipeline of high-value accounts with growth objectivesAct as the Voice of the Customer (VoC) to support product/process improvementsCollaborate with sales teams,



program managers, and stakeholdersStay up to date with industry trends and toolsParticipate in ongoing training and professional developmentRequirements1–2 years of experience in Customer Success, Account Management, or similar client-facing rolesBA/BS degree or equivalent practical experienceC2 level of GermanStrong communication, relationship-building, and problem-solving skillsProven ability to meet or exceed performance targetsStrong organizational skills and ability to manage multiple accountsExperience with CRM platforms (e.G., Salesforce or similar tools)Background in hospitality, property management, or related industriesStrong emotional intelligence and solution-oriented mindsetEntrepreneurial thinking and proactive attitudeAnalytical and critical thinking skillsTeam collaboration skillsWhats OfferedCompetitive salary: €30,000 + up to €3,500 bonusRelocation package for candidates outside SpainContinuous training and certificationsClear career progression opportunitiesModern office in a prime Barcelona locationIf you are based in or open to relocating to Barcelona and ready to grow in Customer Success & Optimization, this could be your next opportunity!#J-*****-Ljbffr

📌 German-Speaking Account Manager – Customer Success & Optimization - €30.000 A Year (Barcelona)
🏢 Lingo-nova
📍 Barcelona