Experteer Overview In this role, you drive the transformation of the operational model within Swiss Re’s Credit u0026amp; Surety line. You collaborate across the Credit business value chain to identify improvement opportunities and lead cross-functional initiatives from concept to implementation. You’ll focus on boosting process efficiency, technology uptake, and sustainable performance while aligning with strategic targets. This is a hands-on, impact-driven position that combines process optimization with IT enablement in a global, diverse team.Compensaciones / Incentivos
- Collaborate with internal stakeholders across the Credit value chain to understand business needs and challenges
- Analyze efficiency and effectiveness of units, processes and tools; propose solutions (including workflows and AI-enablement)
- Manage delivery of initiatives from concept to implementation with focus on process improvements and IT enablement
- Analyze data and metrics to monitor performance and sustain improvements




- Act as subject matter expert on operational best practices within the Credit businessResponsabilidades
- 3+ years of experience in process optimization, operational excellence, digitization and operating model design
- Experience in the Credit line of business or similar context, in a business or operations role with focus on process improvement
- Ability to quickly assimilate new knowledge and continually seek improvement opportunities
- Strong communication, presentation and analytical skills to identify opportunities and propose solutions
- Ability to work across different regions, cultures and time zonesRequisitos principales
- hybrid work model
- competitive base salary (EUR 42,000–EUR 70,000)
- performance-based variable compensation
- global and location-specific benefits
- equal opportunities and inclusive culture

📌 Operational Excellence Lead - Credit Operating Model Change (Hybrid) (Madrid)
🏢 Swiss Re
📍 Madrid