HAYS is collaborating with the leading company in the pharmaceutical sector.

We are looking for a Platform Automation Manager to join the team.

What will your duties be?

- Ensure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the markets.
- Ensure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA-s of campaigns.
- Monitor campaign executions and platform operations to identify failures and performance issues.
- Owning and optimizing campaign processes, including platform automation and driving innovation ideas for efficiency and quality.
- Technical spec input and user acceptance testing (UAT) of software enhancements within the marketing automation toolset.
- Debugging of workflow and delivery issues, plus reporting and tracking of platform issues and bugs with IT support.
- Documentation of enhancements, templates, and technical processes.
- Development and testing of script enhancements (including Java Script), schema extensions, web (API) calls, etc., within Salesforce Marketing Cloud.
- Creation and maintenance of technical workflows, campaign workflow templates, landing pages (web applications), and HTML content.
- Collaborating with the Campaign Support Services.
- Communicating & close collaboration with Platform Management Omnichannel.
- Communicating & close collaboration with Campaign Management team.

Which are the requirements?

- Bachelor's Degree in technical studies or business administration/marketing with a strong tech background.
- Excellent campaign management and project management skills,



with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously.
- Knowledge of marketing automation tools (Salesforce Marketing cloud is a must) and concepts - specifically, experience in enterprise marketing automation tool (ideally, at least 2-3 years of tool-specific experience). Also, extra knowledge of other marketing tools is considered (e.g. Adobe Campaign Classic).
- Knowledge of CDP is a big plus (Salesforce Data Cloud or Treasure Data are preferred).
- Experience in platform transformation or migration projects within marketing automation ecosystems is considered a plus.
- Technical marketing automation certification preferred (ie. Architect or Developer is idóneo of any enterprise marketing automation platform)
- Knowledge of databases, SQL, ETL, and web (API) calls.
- Proficiency in AMPscript, Java Script, HTML, CSS is a big plus.
- Experience in translating business and technical requirements into software enhancements.
- Experience in a software house, consultancy, or project delivery environment preferred.
- Knowledge of email and website design preferred.
- Exposure to Atlassian tools (Confluence, JIRA, Bit Bucket) is a plus.
- Exposure to data visualization tools (Tableau) is a plus.
- Pharma knowledge (including Veeva CRM/Veeva Vault) is a plus.
- Experience in production support and troubleshooting preferred.
- Fluent English.

What we offer?

- Long term contract with Hays.
- Participate in international projects.
- Flexible remote work model (1 office day per month). Location: Barcelona.
- Flexible Schedule: Monday to Friday from 8-9 to 5-6.

📌 Platform Automation Manager con Inglés Fluido (España)
🏢 Hays
📍 España