Customer Expert with Polish

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We are building Porsches’ Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center – but way better! You are an essential part of Porsches customer success, so you might as well call yourself a Porsche Ambassador.

Do you “speak” Porsche? Because we are looking for passionate Customer Experts who seek to revolutionise Porsches’ customer service. Your mission will be to become an administrator and sovereignty of CRH knowledge Center and ensure user friendly knowledge for Level 1 & 2

Your responsibilities and impact as a Customer Expert for Porsche Digital Barcelona will be:

Representing our products and services

Being the first point of contact for our customers

Supporting the development of the Customer Relations Hub by introducing your ideas

Using your communication skills to help customers with a wide variety of issues

Assuring the customers have a positive experience that fits our quality standards

Requirements, skills, qualifications and interests you need to succeed in this role:





Native level of Polish with a proficient level of English

Previous experience in luxury Customer Service or the Hotel industry

Experience working in the automotive industry is a plus

Having excellent verbal and written communication skills

Being able to quickly understand customers needs and dealing with their emotions

What we offer

Working in a fast-paced and highly changeable environment

Being part of the creation of the Customer Relations Hub of one of the world´s leading luxury automotive brands

Working in an inclusive, diverse, and international team

Possibility to partially work from home after the initial training months

Before you apply

We are a very versátil company and work on a hybrid mode. We are excited to welcome individuals who are passionate about their work and eager to join our team in Barcelona. Therefore, we kindly request that all applicants either currently reside in Barcelona or are open to relocating for this position. We believe that Barcelona is a vibrant and beautiful city, and we are looking forward to welcoming new team members who share our enthusiasm for the city and the work we do here. xugodme

We are looking forward to every single application that reaches us, because diversity is just as important as the energy that flows through our veins.

📌 Customer Expert with Polish (Barcelona)
🏢 Porsche
📍 Barcelona