Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!

Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for dedicated and enthusiastic Customer Service Representatives (German-speaking) to join their team on a temporary , fully remote basis from anywhere in Spain . In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe.

If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career!

Main Responsibilities

Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support

Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market

Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system

Stay Informed:



Keep up-to-date with our company's products to provide accurate and helpful information

Core Skills/Experience

Outstanding verbal and written skills that allow you to connect with customers clearly and effectively A warm, empathetic approach with a genuine passion for helping others A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively A good listener who excels in teamwork and enjoys working collaboratively

Not afraid to ask questions, and bring forward new ideas!

What's on offer

Temporary contract (2 months)

100% remote working model

Competitive salary of EUR 22,300 gross/year

Personal and professional growth opportunities

Unlimited access to our online learning platform for continuous development

Our recruitment process

Step 1: Interview with our Recruiter to get to know you better

Step 2: Interview with the Team Leader

Step 3: Final interview in the Barcelona office

At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

📌 Customer Service Agent with German (100% Remote - Temporary Contract) (Bilbao)
🏢 Babel Profiles
📍 Bilbao