Your role at Dynatrace:
Dynatrace is seeking a Business Systems Analyst who will work with the Go-To-Market (GTM) domain within the greater Business Systems organization. This individual should be highly experienced with CRM and marketing technology platforms and have strong communication, documentation, and stakeholder management fundamentals.

This role requires someone who can confidently work with stakeholders and guide them in the right direction with an inherent drive for process and delivery excellence.
- Lead the creation, documentation, and presentation of business process flows, both as-is and to-be
- Partner with Sales and Marketing business functions to formalize functional and non-functional requirements in a user-story format
- Influence business stakeholders on industry best practice, keeping focus on core requirements, and using horizontal thinking (end-to-end, dependencies, etc.) to ensure successful solutions
- Partner with Product Owners to manage a backlog of work




- Primary liaison to the delivery teams for business process and requirements to deliver work in an Agile Scrum process (user story, Acceptance Criteria, pointing, etc.)
- Collaborate with the integration team as the process SME, with familiarity with source-to-target requirements across the GTM tech stack
- Communicate relentlessly - document decisions and risks and ensure full visibility to Product Owners and impacted stakeholders
- Work amongst peers to create and adhere to BSA standards to create a Center of Excellence (consistent way of working, templatized documentation, etc.)
- Understand lead-to-opportunity and campaign-to-pipeline processes from the lens of both the end user and the operations teams responsible for managing data and working within the system, thinking about scale

What will help you succeed:
- Salesforce (Sales Cloud) experience required; familiarity with the broader Salesforce ecosystem and tools that integrate with SFDC (e.g. Outreach, Gong, Clari, ZoomInfo)

📌 Sr Business Systems Analyst (Barcelona)
🏢 Dynatrace
📍 Barcelona