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La position

At Roche, we are digitalizing healthcare to deliver better outcomes faster. We believe that every digital touchpoint should build trust, ease, and emotional connection. As a Product Design Lead, you will translate strategic vision into tangible digital reality, operating at the intersection of high-fidelity design and holistic end-to-end (E2E) customer journey mapping.

Working within a highly collaborative matrix organization, you will act as a ‘Design Integrator’,



partnering with Global Digital CX Journey Leads and product squads to ensure a visually unified, seamless, and deeply engaging digital experience across all diagnostics platforms.

The Position

You will bridge the gap between abstract customer needs and pixel-perfect execution. Your mission is to ensure that every digital interaction is intuitive, emotionally resonant, and aligned with general DigCX design practices. You will champion human-centered design and lean experimentation, validating solutions with real users to deliver a market-leading experience.

Key Responsibilities:
- Prototyping & Lean Experimentation: Translate E2E journey insights into user flows, intuitive prototypes, wireframes, and high-fidelity mockups. Rapidly test and iterate designs based on real user behavior analytics and direct feedback.
- Journey Architecture & Consistency: Act as the Digital UX Guardian across touchpoints. Optimize user workflows to reduce cognitive load, max

📌 End-2-end Digital CX Designer (San Cugat del Vallés)
🏢 Roche Holding
📍 San Cugat del Vallés