23 ago
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Servicio Publico de Empleo Estatal SEPE
|
Valencia
23 ago
Servicio Publico de Empleo Estatal SEPE
Valencia
Assist CRM Spain SL in Valencia seeks a capable supervisor to lead a team of agents, ensuring coverage, hitting KPIs, and resolving incidents in real time.
You will coach via regular 1-on-1s, provide constructive feedback, and foster a collaborative, high‑performance environment that drives quality and customer satisfaction.
The role requires adherence to procedures, monitoring absenteeism, and proposing process improvements to boost efficiency.
📌 Call Center Team Leader — Lead, Coach (Valencia)
🏢 Servicio Publico de Empleo Estatal SEPE
📍 Valencia