Polish Speaking Customer Service for Digital Wallet Provider - Work In Greece

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6 days ago – Be among the first 25 applicants

Mercier Consultancy MD provided pay range

This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Digital Wallet Provider, with the chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about financial technologies and dedicated to assisting customers in navigating digital payment solutions. You will engage with clients in Polish, ensuring they receive top‑notch support for all their inquiries.

Key Responsibilities

Manage customer inquiries related to digital wallet services, transactions, and account management via phone, email, and chat in Polish.

Provide detailed information on account features, security measures, and troubleshooting support.

Assist customers with account setup, fund transfers, and transaction issues.

Resolve customer complaints and inquiries efficiently,



maintaining a high level of satisfaction.

Document all interactions and maintain accurate records in the CRM system.

Collaborate with technical and support teams to ensure efficient resolution of issues.

Stay informed about product updates and industry trends in financial technology to enhance customer interactions.

Requirements

Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus.

Experience in customer service, particularly in the financial or fintech sector, is preferred.

Excellent communication skills with a customer‑centric approach.

Strong problem‑solving abilities and the capacity to work under pressure.

Ability to manage multiple inquiries effectively in a fast‑paced environment.

Familiarity with customer service software and CRM platforms is beneficial. xugodme

Willingness to relocate and work in Greece, with flexibility to work various shifts.

Benefits

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

And Much More…

Seniority level

Entry Level

Employment type

Full-time

Job function

Customer Service

Industries

IT Services and IT Consulting

📌 Polish Speaking Customer Service for Digital Wallet Provider - Work In Greece (España)
🏢 Mercier Consultancy MD
📍 España