Global Merchant & Network Services brings together American Express' merchant and network-related businesses.

Global

Merchant & Network Services brings together American Express' merchant and network-related businesses. GMNS Product leads the strategy, development, delivery, and operations of American Express network and acquirer products that power $1.9T+ in annual customer transactions. We serve our merchants, partners, and issuers across more than 170 markets worldwide, growing revenue by driving strategic, multi-year initiatives that deliver differentiated value to direct merchants, merchant partners, network partners, and ecosystem partners.

Within GMNS, the Product Growth organization is responsible for bringing Product and Network capabilities to market, evolving the product portfolio through partner engagement, and ensuring solutions work effectively with the right partners at the right time. In this role, the Director, Product Partnerships, will proactively identify new third- party solutions that complement GMNS products, integrate with the Network, and effectively manage associated risks. Oversee development of strong and strategically aligned regional partner pipeline to deliver on business goals.

Team Development

Grow performance across regional payment product partnerships, including driving partner due diligence, negotiations, ongoing management, and compliance. Drive strategies to promote partner engagement with American Express, including sponsoring Amex Exchange, and engaging in industry forums Build and leverage positive relationships with key collaborators within AXP,



including Integral Merchant Services (client management), network, policy, product, legal, control management and enablement teams. Act as the primary liaison for senior-level partner technical relationships, understanding their business objectives, unique considerations and needs.

Actively contribute to cross-functional initiatives, sharing industry insights and the voice of the partners to advance product, policy, and specification development, and enterprise strategies.

Experience in business development or representing an organization at industry events with ability to translate industry intelligence into AXP opportunities. ~ Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

At American

Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Career development and training opportunities

📌 Product Manager, Product Innovation (Madrid)
🏢 American Express
📍 Madrid