We are looking for two talented Operations Specialist to lead the operations of a wide range of clients.

You are expected to perform a transversal role, translating new customers’ needs into technical specifications, planning and delivering excellent services. * Delivering excellent services and results to clients, both internally and externally. * Implement and run Quality Assurance processes for every delivery. * Understanding clients’ needs and finding optimal solutions. * Discerning the technical capabilities of the tools and the team and translating them to clients. * Transforming clients’ challenges into opportunities for growth. * Creating better internal processes and leading changes. * Developing creative solutions for existing and new clients.

All About You * Basic understanding of the music industry, including familiarity with key standards and organizations (e.g., CISAC, CMOs, etc.) * +3 years experience in technical account management, project coordination, or client-support roles, preferably in technical or fast-paced environments. * Ability to effectively communicate with team members, stakeholders, and external partners. * Highly organized, multitasker, and with strong attention to detail. * Initiative, drive, enthusiasm, and entrepreneurial attitude. * Excellent decision-making, critical thinking, and problem-solving. * Passion for listening, asking, understanding, and communicating. * Love for teamwork and learning.



* Be comfortable dealing with a large amount of data and numbers in formats such as .csv and .xlsx * Interest or basic familiarity with MongoDB and ability to use queries for data retrieval and manipulation. * Business fluency in English is a must * Language Specialization (One of the following): o Profile A: Professional working proficiency in French. o Profile B: Professional working proficiency in Italian. * Based in Spain.

Local candidates are preferred, but remote work arrangements may be considered.

Expectations * Within 30 days: To understand the services and products your team is working on, the basic operations behind them and their technical pipelines. * Within 60 days Assuming your assigned operational responsibilities, support our UGC Business Line and manage a straightforward delivery for a customer following the step-by-step preexisting guide. * Within 90 days Become an active contributor within the team, capable of improving our operational process based on previous experiences.

You Can Enjoy * Adaptable working hours and location * Unlimited time off because we believe that you know best when you need to rest.



* You can make the role your own and run your own development * Flat hierarchy * Online language classes to improve your Spanish or English * Online and onsite courses and music industry workshops run by inhouse experts * We’ll provide you with all equipment needed for you to be comfortable * Barcelona HQ office available to you, kitted out with a rehearsal room https://www.bmat.com/bmat-house/ Who the FAQ are BMAT BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona.

We’re now over 200 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, Nairobi, Oslo, Tel-Aviv, Singapore, Tokyo, Manila, Bangkok and Lagos.

We’re a team of pretty decent people who enjoy working with each other.

We’re open-minded and well-traveled, coming from all parts of the world.

We’ve got rappers, producers, cello players, DJs, and songwriters.

The passion for music, the excitement for innovative technology and Barcelona as a backdrop has proven to make a good combination.

Join us from wherever you are on our mission to help make music live forever.

Diverse perspectives drive innovation, and innovation is kind of our thing.

Our open-minded and flexible culture organically fosters this diversity.

We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life.

Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense and time-zones - but we all have one common goal: Making the music world a better place.

With equal opportunities for everyone, BMAT is a pretty nice place to work. #J-18808-Ljbffr

📌 Operations Specialist (España)
🏢 BMAT Music Innovators
📍 España