About the Role

We are looking for a hands-on operations professional to manage and optimize our spare parts warehouse operations in Spain. This role serves as the operational hub connecting global branches, after-sales teams, and logistics partners — ensuring parts availability, order accuracy, and supply chain efficiency across the region.

Key Responsibilities

1. Operations Planning & Core Operations

- Drive monthly and annual overseas spare parts operation plans; decompose business targets into actionable milestones and track full-cycle execution.

- Deliver and report on core operations including inventory turnover, parts availability rate, order fulfillment rate, and on-time delivery performance.

2. Order Management & Warehouse Operations

- Own end-to-end spare parts order processing: order verification, inventory allocation, picking/packing coordination, and delivery tracking.

- Standardize warehouse workflows (receiving, put-away, picking, packing, shipping) to ensure accurate, on-time, and complete order delivery with full closed-loop process management.

- Oversee daily warehouse operations, maintain inventory accuracy through cycle counts and reconciliation, and ensure compliance with safety and quality standards.

3. Stakeholder Coordination & Issue Resolution

- Act as the primary operational contact for global overseas branches, ensuring timely response to orders, inquiries, and escalations.

- Partner closely with overseas after-sales teams to identify operational bottlenecks in ordering, inventory allocation, and logistics.

- Resolve order exceptions, operational disruptions, and service complaints; implement standardized corrective actions to continuously elevate global after-sales service quality.

4. Data-Driven Inventory Optimization





- Leverage multi-dimensional data (warehouse inventory levels, installed machine base, parts failure rates, historical order trends, seasonality) to optimize demand forecasting and replenishment strategies.

- Continuously refine inventory structure, reduce stock backlog and obsolescence, and improve overall inventory efficiency and cost performance.

5. Supply Chain Collaboration

- Collaborate with overseas manufacturing sites and third-party logistics (3PL) providers to monitor production schedules, shipment status, and inbound timelines.

- Optimize cross-border supply chain coordination to ensure stability, efficiency, and cost-effectiveness in spare parts distribution.

Requirements & Qualifications

- Bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration or related fields.
- At least 4 years of professional experience in spare parts operation, global warehouse management, cross-border order operations or after-sales supply chain.
- Solid understanding of cross-border spare parts end-to-end supply chain and warehouse operation mechanisms.
- Have data analysis and forecasting capabilities to support inventory optimization.
- Proficient in advanced Excel and ERP systems (SAP/Oracle).
- Familiar with Order-to-Cash (O2C) processes and financial risk control.
- Fluent in written and spoken English for independent global business communication and alignment.
- Cross-functional and cross-department collaboration skills to align internal teams, overseas factories and external vendors.

What We Offer

- Opportunity to shape and optimize overseas spare parts operations in a growing global business.

- Dynamic, multicultural working environment with exposure to general stakeholders.

- Competitive compensation and benefits package.

- Career development opportunities within a multinational organization

📌 Sr. spare parts operations specialist (Madrid)
🏢 Midea
📍 Madrid