Roche in Sant Cugat del Vallès is seeking a General Digital CX Journey Lead to drive end-to-end customer experiences. You will consolidate insights from diverse teams to create a unified digital and physical journey for core customers.
You will apply DigCX knowledge, journey mapping, and design thinking in a matrixed global environment, shaping strategy and elevating stakeholder collaboration across regions.
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📌 Global Digital CX Lead - Journey Architect (Flexible) (San Cugat del Vallés)
🏢 F. Hoffmann-La Roche
📍 San Cugat del Vallés
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