Manager, Field ServicesApplylocations:
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Croatia:
Remote Spaintime type:
Full timeposted on:
Posted 30+ Days Agojob requisition id:
R-
Job Description: The
Manager, Field Services
manages commissioning, start up and maintenance activities associated with deployed electrolyzer systems. Specifically tasked with managing a team of field personnel, including Ohmium staff, contractors and/or customer maintenance team, and refining their workflows, the individual is responsible for the execution of all site work to support service contract requirements. DUTIES AND RESPONSIBILITIES * Maintain best in class safety culture for a team of remote field personnel* Manage a local and/or remote field team through clear goals and objectives* When required, perform hands-on field tasks to maintain electrolyzer availability* Implement Ohmium strategy to maximize electrolyzer performance through strategic and consistent maintenance activities* Collaborate with other stakeholders to improve performance, reliability and serviceability of electrolyzers* Suggest improvements in workflows to efficiently manage service level agreements* Refine electrolyzer commissioning and start up processes to ensure timely availability of hydrogen* Implement and refine training programs to establish and maintain field personnel proficiencies* Maintain warehouse and repair centers for centralized storage and refurbishment of spare parts* Anticipate spare parts and equipment needs to support maintenance requirements* Create and document field work best practices* Collaborate with other teams forprocess and hardware design improvements* Manage overall budget and forecast for maintenance operations for the assigned sited* Participate in defining new value-added services to best meet customer needs* Provide customers with safety, operation and maintenance training program* Prepare reports covering tasks, risks, opportunities, and milestones* Act as SPOC for any customer queries* Own local/customer safety requirements* Other duties as assigned LOCATION, TRAVEL AND WORK ENVIRONMENT * Based in Spain/Italy with regular travel and onsite presence (up to 75% first year and up to 50% second year)* When not in travel status, work from home FORMAL EDUCATION, CERTIFICATIONS, OR EQUIVALENT * Bachelor’s degree in science, technology, engineering
required
or a combination of xhfqzwm education, training, and experience providing equivalent expertise COMPETENCIES * Strong, uncompromising safety mindset* Fosters diversity and inclusion by promoting a sense of belonging for all people* Communicates patiently and effectively* Ability to create positive energy and collaborative team environment* Capable of being hands on in a field environment* Ability to lead by example, multitask, and delegate* High level of candor, ability to speak up, and do the right thing* Excellent customer focus* Well organized and detail oriented* Entrepreneurial WORK EXPERIENCE * At least 10 years experience in a field service with operations and maintenance responsibility* At least 5 years of management or leadership experience, with increasing responsibilityManager, Field Services JD
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📌 Manager, Field Services (Madrid)
🏢 Ohmium International
📍 Madrid