23 ago
|
Jobgether
|
España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, DACH based in Spain.
As an Account Manager, DACH, you will take strategic ownership of a portfolio of enterprise ecommerce customers across their full lifecycle.
You will build trusted relationships with senior stakeholders, understand their business priorities, and connect those priorities to solutions that create measurable value.
The role combines account strategy, customer advocacy, commercial growth, renewals, and expansion opportunities.
You will manage complex enterprise conversations, from identifying risks and business needs to presenting value and negotiating renewals and upsells.
Working closely with Customer Success, Sales, Product, Engineering, and other specialist teams, you will ensure customers receive a coordinated and high-quality experience.
You will also bring customer insights back into the organization, helping shape product priorities, use cases, and advocacy opportunities.
This is an ownership-driven role in a fast-growing, highly technical environment focused on innovation, measurable outcomes, and long-term customer relationships.
Accountabilities
- Act as the strategic lead for a portfolio of enterprise clients, taking ownership of their overall experience from onboarding through renewal and expansion.
- Build and maintain strong relationships with customers, including senior and executive-level stakeholders, to understand their business goals, priorities, challenges, and success criteria.
- Translate customer objectives into relevant product strategies, use cases, features, and integrations that deliver measurable business value.
- Lead complex enterprise renewal and upsell cycles from beginning to end, clearly demonstrating product capabilities and business and economic value to stakeholders ranging from business champions to C-suite executives.
- Proactively identify, assess, and mana
📌 Account Manager, DACH (España)
🏢 Jobgether
📍 España